Every draft line carries a price. This is where it came from, in the order the system looks.
The order
For a completed stop, the price of its work type is taken from the first of these that exists:
- A location rule with a price, on the address, whose schedule or period matches the dispatch's planned time. The line shows the Price rule badge and names the rule.
- The address's own rate for the work type: the Price on its Prices tab.
- The generic work-type rate: Settings → Work types, the default price of the work type for addresses that have no rate of their own.
If none exists, there is no line. The stop stays billable and is offered for retroactive billing when a price is later set.
When an address has both a per-dispatch rate and a seasonal rate for the same work type, the per-dispatch one is used for per-dispatch lines; seasonal amounts only ever appear as seasonal instalments.
Quantity
- Per task: quantity 1.
- Hourly: check-out minus check-in, in hours, rounded to two decimals. If the times are missing or invalid the line is drafted with quantity 0 and a note, so you see it rather than miss it.
- Per season: not a per-dispatch line at all; the Price per season is split into the instalments set under Payment rates and drafted as "Season fee 1/2", "2/2", … from the seasonal invoicing screen.
Extra prices (Material and Fee) are not part of the work line. They are billed through fee invoices, one invoice per location, fee by fee, and the fee table counts how often each fee has reached an invoice this period.
Two sides, two prices
The same stop is priced once per business in the chain, each from its own rows:
- the owner bills the customer its price;
- the owner settles with its subcontractor at the owner's cost, which is the subcontractor's price for the address, copied when the address was handed over;
- and so on down the chain.
So the number on the customer's invoice and the number on the subcontractor's settlement are looked up separately, and a rule price on the owner's side applies to the customer line and to the owner's cost edge, not further down.
What the price does not depend on
- When the dispatch was confirmed. The price is looked up at drafting time, but a rule's match is judged against the dispatch's planned time.
- Who drove. Drivers do not carry prices.
- The line's later life. Raising the address's price does not change existing draft lines; it changes what future stops draft, and offers to bill this season's unpriced work.
Changing it afterwards
A draft line's price can be edited by hand on the invoice. Editing a linked line asks whether the change should propagate to its counterpart on the other side; once the counterpart is sent, it no longer does, and the pair shows Out of sync in the reconciliation report. Raising all prices at once (by a percentage, or per m²) is done from the address list with Price regulation, which previews before it applies.